The Importance of Customer Service
Customer service is the equivalent of gas in your car. Without gas your car is not going very far, in fact in most cases it won’t move at all. In the black community, specifically the hair and nails industry, the lack of customer service and the simple audacity that some business owners have are at an all-time high. Somehow we have gotten away from the business fundamentals aka the basics. The goal is not to read anyone for filth but simply educate in hopes...